The Success Guide for Home Services
Build a healthier business. Create a stronger team. Increase profitability. And get your life back.
You didn't start a home service business just to create another job for yourself.
Yet for many HVAC, plumbing, electrical, roofing, and other home service business owners, that is exactly what happens.
The phones are ringing. The trucks are moving. Employees are busy. Revenue may even be growing.
But the owner is exhausted-and the business still depends on them for almost everything.
In The Success Guide for Home Services, Kerry S. Webb shares practical lessons learned from decades of teaching, coaching, and working with business owners and leaders.
Using straightforward strategies, real-world examples, and personal stories, Webb shows you how to build a business that works with you instead of consuming you.
Inside, you'll discover how to:
- Build a healthy, profitable home service business
- Create a positive culture people want to be part of
- Recruit, hire, and develop better employees
- Handle difficult employee and termination decisions
- Build compensation plans that reward the right behaviors
- Coach employees toward higher performance
- Develop technicians, installers, CSRs, dispatchers, and managers
- Price your services for sustainable profitability
- Understand breakeven, gross profit, overhead, and net profit
- Build a team capable of operating without constant owner intervention
- Create systems that produce more consistent results
- Build sustainable growth without sacrificing your freedom
Throughout the book, Webb connects business principles with personal experiences-from lessons learned from his parents and grandparents to experiences in the classroom, the workplace, and decades of conversations with business owners.
The message is simple:
A bigger business isn't necessarily a better business.
The goal is to build a healthy business-one that provides opportunity for your employees, outstanding service for your customers, profitability for the company, and greater freedom for the owner.
Whether you're trying to break through your next revenue ceiling, improve profitability, build a stronger leadership team, or simply stop carrying the entire company on your shoulders, The Success Guide for Home Services provides a practical path forward.
You don't need to work harder. You need a better blueprint.
Start building the business-and the life-you originally set out to create.
