Cynthia Clark, PhD, RN, ANEF, FAAN, is the founder of Civility MattersTM, Professor Emeritus at Boise State University, and an award-winning professor, scholar, and author. As a nurse/therapist, she specialized in adolescent mental health, substance abuse recovery, and suicide and violence prevention. Her groundbreaking work on fostering civility and healthy work environments has brought national and international attention to the controversial issues of incivility in academic and work environments around the globe.