A useful guide to developing dynamic business relationships, not just to hasten your success, whether you work for a major corporation, a small business, or are a self-employed entrepreneur or freelancer, but to help you keep your job (or expand your company) and lower your stress levels. Sociologist and business coach Jan Yager covers everything from dealing with workplace bullies -- coworkers as well as bosses -- as well as negative and positive types you may encounter at work and how to cope with each one, workplace violence, and using social media effectively for more productive relationships.